top of page
Waveform Background.png
processed-35e30d57-658b-45d1-aec2-4ec8ed0f6918_8SjSUVS1 - Mark Ryan Concepcion_edited.jpg

Mark Ryan Concepcion

Virtual Assistant / Cold Caller / Technical Support

Rate: $12.00 Per Hour FT / $13 Per Hour PT

Top Skills

- Cold Caller

- Executive Assistant

- Data Analyst

- Customer Service

Book an Interview 
Click Here

Things that make me great

80.70 MBPS / 75.30MBPS
Resume/Information
Bachelor's Degree
14 Years Experience
INFJ 

A Bit About Me

Dedicated Manager, motivated to maintain customer satisfaction and contribute to company success. Highly motivated tech-support professional skilled in troubleshooting, analyzing, and resolving complex technical problems, utilizing advanced resolution procedures. Multitask-oriented person. Flexible under any circumstances. Award-winning skills. Energetic and highly disciplined

Work Experience

EA of the CEO
Virtual Center Connect
June - Dec 2023

  • Calendar Management

  • Information Management

  • Content creation

  • Admin support

Data Processing Analyts
Staple
2022 - 2022

  • Data Collection

  • Data Cleaning

  • Data Storage

Inside Sales Associate
GoForClose
2020 - 2022

  • Text Campaign

  • Email Campaign

  • Cold Calling

Senior Intraday Coordinator
Concentrix
2017 - 2019

  • Manage intraday performance

  • Distribute timely agent schedule

  • Monitor agent availability

Customer Service Rep
Sutherland
2009 - 2016

  • Recieve inbound calls

  • Resolve customer concern

  • Maintained good customer relationship

Let's Get
Social

  • Facebook
  • Twitter
  • LinkedIn
  • Instagram
bottom of page